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Field Services Technician

Please Note: The application deadline for this job has now passed.

Job Advert Details

About the opportunity:

We are currently looking for a permanent Field Services Technician to join our growing Asset Management department in Oxford, Swindon, Reading area. 

As a Field Services Technician you will undertake a wide range of asset maintenance activities on both potable and wastewater assets. You will be working remotely, however you will be required to respond to and take ownership of delivering solutions to issues on site.


Have you got the drive to go the Last Mile?


Your responsibilities:

•             Leakage and pressure monitoring, including logger installation.

•             Customer water meter data collection, Fault diagnosis and replacement.

•             Customer Services – attending and responding to customer enquiries.

•             Water Fittings inspections

•             Mains flushing and sampling

•             Sewer network inspections – such as camera operations to locate blockages, Fault diagnosis and assessment of appropriate remedial actions.

•             Wastewater Treatment Works – monitoring, maintenance.

•             Inspection, monitoring and maintenance of SuDs (sustainable drainage systems)

•             Liaising with and supervising external contractors.

•             Organising jet vac unit to attend to resolve blocked sewers.

•             Liaising and communicating with office-based staff or the Senior Field Technician to ensure correct hydrants are flushed and appropriate samples are collected, loggers at installed at appropriate locations etc

•             Reporting any defects or installation issues


Experience / Knowledge:

Ideally the role holder will have UK Water Industry experience in at least in one or more of the following asset management areas:

  • Water Network Operations and Maintenance
  • Sewer Network Performance Investigations, Inspections, and Maintenance
  • Wastewater Treatment Works – Operation, monitoring, maintenance
  • Leakage and Pressure Investigations, including data logging, and PRV's
  • SuDs – Monitoring and maintenance
  • Inspections to assess compliance with Water Fittings Regulations.


•             EUSR Water SHEA and National Water Hygiene card

•             Appropriate Water related vocational and competency-based qualifications awarded by recognised body such as CABWI



  • Excellent written and verbal communication skills.
  • Interpersonal skills for liaising with customers, other internal and external stakeholders.
  • The ability to analyse and interpret data.
  • Attention to detail.
  • Knowledge of water network operational and hygiene practices.
  • The ability to communicate specialist information to the public and specialist contractors.
  • Time management and organisation skills and the ability to prioritise your workload.
  • Effective teamworking skills.

In return of your hard work and dedication, we can offer you:


Core Benefits:

  • 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
  • Holiday buy scheme
  • Discretionary bonus
  • EV and ULEV salary sacrifice scheme (subject to minimum length of service)
  • Cycle to work salary sacrifice scheme
  • Up to 7% employer pension contribution 
  • Life assurance (x4 annual basic salary) 
  • Refer a friend incentive
  • Wagestream
  • Employee assistance programme
  • Company Van

And once you have successfully completed your probation, you will have access to:

  • Flexible start and finish times for eligible roles
  • Private medical insurance
  • Company sick pay


At Last Mile Infrastructure Group, we are one of the UK’s largest Independent Network Owners, owning and operating in excess of 500,000 gas,  electricity, water and wastewater connections serving residential and commercial customers. Last Mile Asset Management adopt and operate electricity, gas, water and wastewater, and ground source heat/cooling networks that are designed, installed and commissioned by Lloyds accredited Independent Connection providers (ICPs).

It is our vision to be the UK’s leading independent multi-utility provider. People are our most valuable “asset” and therefore it is our mission to not only attract but retain the best talent to support delivery of our corporate business strategy and share our company’s success.

At Last Mile, we are committed to fostering an inclusive and diverse working environment, where employee wellbeing is at the forefront in making sure our people feel valued. We provide tailored ongoing training and development, but most importantly, long term career opportunities for you to Grow With Us. If you are motivated to succeed and have a ‘can-do’ attitude, we would love to hear from you!

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