Technical Administrator

Job Introduction

Technical Administrator – Hamilton, Glasgow 
Fixed Term Contract until March 2027

Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our team is growing, and we're excited to welcome a talented Technical Administrator to join us on a fixed term contract until March 2027.

As a Technical Administrator, you’ll provide vital administrative support for activities relating to our electricity and gas networks, ensuring their smooth operation and continued development. You’ll work closely with our Operations and Control teams to support the effective management of adopted networks and the customers they serve. With a strong focus on delivering excellent service to both internal and external stakeholders, your organisation skills and attention to detail will help ensure everything runs seamlessly behind the scenes.

What’s in it for you as a Technical Administrator?

Here at Last Mile, we pride ourselves in providing a great range of benefits including a fantastic amount of annual leave, including a Christmas shut down.

• 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
• Holiday buy scheme
• Discretionary bonus
• EV and ULEV salary sacrifice scheme (subject to minimum length of service)
• Cycle to work salary sacrifice scheme
• Up to 7% employer pension contribution
• Volunteering Day
• Life assurance (x4 annual basic salary)
• Retail, travel and leisure discounts via our MilesMore benefits platform
• Refer a friend incentive
• Stream – Financial wellbeing platform
• Employee assistance programme
• Hybrid working*
• Flexible start and finish times for eligible roles*
• Private medical insurance*
• Company sick pay*

*Some of our benefits are only applicable when you have successfully completed your probation period*

Your responsibilities as a Technical Administrator:

• Maintain and update business systems with accurate information relating to the company’s electricity and gas assets, ensuring data integrity and accessibility.
• Support the management of supply interruptions and asset damage notifications, ensuring timely and effective communication with customers, developers, ICPs, and third parties.
• Liaise with internal and external stakeholders via phone and email, delivering excellent service and clear communication at all times.
• Assist Network Coordinators with handling enquiries, complaints, compensation claims, and the recovery of costs for faults and damages.
• Manage departmental mailboxes by responding to incoming messages and directing queries to the appropriate team members.

Experience / Knowledge:

• Administration experience

Have you got the drive to go to the Last Mile as a Technical Administrator? Apply now!

We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received.

About us:

Last Mile is one of the largest last-mile multi-utility businesses in the UK.  

We understand construction and we know utilities. We design, build, own, and manage the ‘last mile’ of essential utilities infrastructure.

With a proven history of delivering multi-utility connections across Great Britain, we provide a full suite of utility infrastructure, including clean heat networks, electricity, gas, water, wastewater and fibre.

With a strong track record, deep industry knowledge and solid investor backing, we take a forward-thinking approach to the complex economic, social and environmental challenges of today, to innovate for a better tomorrow. 

Through Last Mile and our asset adoption business Last Mile Asset Management, we provide a ‘one-stop shop’ for new utility connections.

We’re proud to be both a Great Place to Work® certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.

For further enquiries, contact recruitment@lastmile.co.uk or visit our website at www.lastmile.co.uk 

At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply.