Job Introduction
Business Development Manager (Non-AV)
Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Sales team is growing, and we're excited to welcome a talented Business Development Manager (Non-AV) to join us.
As a Business Development Manager (Non-AV), you will be based at one of the Last Mile offices and will support work across the country. You will play an important role in identifying and developing new pipeline opportunities and enquiries, helping to secure assets for the company to design, build, own and operate within established commercial parameters. You will also contribute to the delivery of exceptional customer service through clear communication, consistency, value creation and strong project outcomes.
We’re looking for the successful candidate to be based in one of our offices, in Stonehouse (Gloucestershire), London, Warrington or Hamilton (Glasgow).
Your responsibilities as a Business Development Manager (Non-AV):
- Generate New Business Opportunities
Proactively identify, develop, and qualify new pipeline opportunities for non‑AV Last Mile adoptable developments, using internal systems to track activity and convert interest into formal enquiries. - Build and Manage Client Relationships
Maintain strong, trust‑based customer relationships through regular, proactive communication, ensuring clarity, confidence, and a positive client experience throughout the engagement. - Coordinate Enquiries and Quotation Processes
Validate client requirements, manage expectations, and prepare high‑level budget quotations to support feasibility studies. Create project references in simPRO and provide full instructions to Technical Coordinators and Designers to begin detailed quotations. - Issue and Manage Proposals
Deliver formal quotations and letters of offer, follow up for feedback, and lead client discussions to review and clarify proposals, including negotiation and coordination of requotes where needed. - Oversee Contract Acceptance and Internal Communication
Acknowledge signed contracts, inform clients of next steps, and distribute acceptance updates to internal stakeholders, ensuring alignment ahead of project delivery stages. - Lead Handover Activities
Arrange and lead Winners Meetings within 48 hours of contract acceptance, addressing team queries and completing a thorough handover to Design Approval and Operations to initiate project delivery.
Experience:
- Experience in a similar B2B role ideally within the utility connections, construction or a similar sector
- Experienced at successfully managing a portfolio of customers with full account management
- Evidence of previous sales positions and targets achieved.
The successful candidate will be resilient, determined, tenacious, adaptable, and results-focused, with strong IT literacy and experience using Microsoft Office tools. They will demonstrate excellent attention to detail, strong written and verbal communication skills, and a proven ability to manage competing priorities effectively.
Have you got the drive to go to the Last Mile as a Business Development Manager (Non-AV)? Apply now!
We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received.
About us:
Last Mile is one of the largest last-mile multi-utility businesses in the UK.
We understand construction and we know utilities. We take responsibility for the ‘last mile’ of infrastructure that connects developments to wider distribution networks.
Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater.
Working through our operating companies UKPS (in South of England and Wales), Energetics (in Scotland, North Wales and the North of England) and our asset adoption business Last Mile Asset Management, we offer a ‘one-stop shop’ for new utility connections.
We’re proud to be both a Great Place to Work® certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.
For further enquiries, contact recruitment@lastmile-group.com or visit our website at www.lastmile-group.com
At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply.
