Technical Design Coordinator

Job Introduction

Technical Design Coordinator – Hamilton, Glasgow (Fixed Term of 12 months)

Step into a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering top-quality solutions across the multi-utility sector. Our team in Hamilton, Glasgow, is growing, and we’re excited to invite a talented Technical Design Coordinator to join us on a 12-month fixed-term contract.

As a Technical Design Coordinator at Last Mile, you will play a vital role in providing efficient, effective, and professional administrative support to the Design function and other internal business stakeholders as required.

What’s in it for you as a Technical Design Coordinator?

Here at Last Mile, we pride ourselves in providing a great range of benefits including a fantastic amount of annual leave, including a Christmas shut down.

• 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
• Holiday buy scheme
• Discretionary bonus
• EV and ULEV salary sacrifice scheme (subject to minimum length of service)
• Cycle to work salary sacrifice scheme
• Up to 7% employer pension contribution
• Life assurance (x4 annual basic salary)
• Refer a friend incentive
• Wagestream
• Employee assistance programme
• Hybrid working for eligible roles (3 days in the office, 2 from home) *
• Flexible start and finish times for eligible roles*
• Private medical insurance*
• Company sick pay*

*Some of our benefits are only applicable when you have successfully completed your probation period*

Your responsibilities as a Technical Design Coordinator:

• Data entry of Technical and Customer information to facilitate business compliance and obligations.
• Managing and responding to queries from a variety of sources internally and externally.
• Manage regular and routine correspondence with various departments throughout the business.
• Responsible for working to process, policies, and procedures. 
• Handling customer queries in a timely and suitable manner.

Experience / Knowledge:

• Previous experience in a similar role
• Organised, methodical approach to work with excellent time management skills.
• Excellent communication skills and team player who can build relationships quickly and deliver a high level of customer service.
• Attention to detail.
• Able to work to targets, KPIs (Key Performance Indicators) and SLAs (Service Level Agreements).
• Able to work with conflicting priorities.
• IT literacy with the ability to use MS Word, MS Excel, and MS Outlook.

Have you got the drive to go to the Last Mile as a Technical Design Coordinator? Apply now!

About us:

Last Mile designs, builds, owns and operates essential utilities infrastructure so people across Great Britain have access to the heat, power, water and wastewater services they need, every day.

We are one of the largest last-mile multi-utility connections businesses in the UK. We own and manage approximately 750,000 installed connections, linking distribution networks to residential and commercial customers.

It’s our people that make us. We want to attract and retain the best talent to deliver utilities infrastructure in a way we can be proud of. To achieve this, we need to be at our very best in everything we do – and employ experienced, enthusiastic and committed people.

We are committed to fostering an inclusive and diverse working environment, where employee wellbeing is at the forefront and our people feel valued. We provide tailored ongoing training and development, but most importantly, long term career opportunities for you to learn, develop and grow in your role. If you are motivated to succeed and have a ‘can-do’ attitude, we would love to hear from you!

For further enquiries contact – recruitment@lastmile-group.com or visit our website www.lastmile-group.com