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Technical Administrator

Please Note: The application deadline for this job has now passed.

Job Advert Details

Looking for a new opportunity in a technical role? Do you excel at building relationships and have exceptional communication skills? Icosa Water has a fantastic opportunity for a Technical Administrator to join our team!

As a Technical Administrator, you will provide reliable and efficient administrative support for our Engineering department, specifically in the design and build process. Your focus will be on delivering timely service to both internal and external customers, while also creating and utilising reports to prioritise daily tasks and support process improvement.

Join our growing team and make your mark in a dynamic and exciting industry. 

Role Responsibilities

  • Processing of scheme acceptance emails from sales/Last Mile Asset Management (LMAM)
  • Creation of project codes and scheme files
  • Registration of schemes on the Project Design and Delivery Tracker and Dynamics
  • Send out networks ‘welcome email’ and monitor incoming correspondence, ensuring that the information is disseminated to the relevant teams and team members
  • Maintain the scheme registration tabs in the Design and Delivery tracker to ensure that incoming and missing information is recoded
  • Use the Design and Delivery Tracker to produce weekly ‘jeopardy reports’ for team members
  • Manage and monitor the Networks inbox, ensuring emails are disseminated or flagged to the correct team members and departments (using area allocation lists)
  • Participate in weekly Point of Connection (POC)/Point of Discharge (POD) meetings with Last Mile Asset Management (LMAM) and record any minutes

About you

We are looking for in a successful candidate:

  • Organised, methodical approach to work with excellent time management skills
  • Good verbal and writing communication and able to build relationships at all levels
  • Able to work with conflicting priorities
  • Ability to adapt to commercial / in-house software packages.
  • Demonstrable experience of working within a similar technical administrative role.
  • Ability to successful organise workload to achieve required outcomes
  • Confident interpreting plans / drawings and documentation

We offer good benefits and remuneration packages, but most importantly, an enjoyable and rewarding place to work. We believe in rewarding our people well and there are plenty of career opportunities for the right person. 

In return of your hard work and dedication, we can offer you: 

Core Benefits: 

  • 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
  • Holiday buy scheme 
  • Discretionary bonus
  • EV and ULEV salary sacrifice scheme (subject to minimum length of service)
  • Cycle to work salary sacrifice scheme 
  • Up to 7% employer pension contribution  
  • Life assurance (x4 annual basic salary) 
  • Refer a friend incentive
  • Wagestream
  • Employee assistance programme

And once you have successfully completed your probation, you will have access to:

  • Hybrid working (3 days in the office, 2 from home) 
  • Flexible start and finish times
  • Private medical insurance
  • Company sick pay

About us

Icosa Water part of Last Mile Infrastructure is the market leading regulated independent water and wastewater company that owns and operates residential and commercial networks across England and Wales. We operate under the New Appointment & Variation (NAV) process, from the Water Industry Act 1991, and we compete in a heavily regulated environment.

Icosa provides domestic homes and commercial premises with water and wastewater services. We compete with other water companies, differentiating our service package by lowering costs, facilitating innovative solutions, and providing exceptional customer service.

At Last Mile Infrastructure, we are one of the UK’s largest Independent Network Owners, owning and operating in excess of 500,000 gas,  electricity, water and wastewater connections serving residential and commercial customers. Last Mile Asset Management adopt and operate electricity, gas, water and wastewater, and ground source heat/cooling networks that are designed, installed and commissioned by Lloyds accredited Independent Connection providers (ICPs).

At Icosa Water & Last Mile, we are committed to fostering an inclusive and diverse working environment, where employee wellbeing is at the forefront in making sure our people feel valued. We provide tailored ongoing training and development, but most importantly, long term career opportunities for you to Grow With Us. If you are motivated to succeed and have a ‘can-do’ attitude, we would love to hear from you!


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