Job Introduction
Policy Manager (Regulatory Affairs) – Hamilton, Glasgow
Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high quality solutions across the multi utility sector. Our Regulatory Affairs team is growing, and we are excited to welcome a talented Policy Manager to join us.
As a Policy Manager within Regulatory Affairs, you will play a key role in shaping and delivering our regulatory policy and advocacy approach. You will keep a close watch on regulatory developments, assessing their impact and helping to influence outcomes that support Last Mile’s position as a leading independent network owner in Great Britain.
Working closely with senior stakeholders and subject matter experts, you will help define our advocacy position and ensure it is clearly reflected in our strategy. You will also oversee the policy development and consultation response process, as well as build effective relationships with regulators and industry groups to support and strengthen our voice in the sector.
What’s in it for you as a Policy Manager (Regulatory Affairs)?
Here at Last Mile, we pride ourselves in providing a great range of benefits including a fantastic amount of annual leave, including a Christmas shut down.
- 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
- Holiday buy scheme
- Discretionary bonus
- EV and ULEV salary sacrifice scheme (subject to minimum length of service)
- Cycle to work salary sacrifice scheme
- Up to 7% employer pension contribution
- Volunteering Day
- Life assurance (x4 annual basic salary)
- Retail, travel and leisure discounts via our MilesMore benefits platform
- Refer a friend incentive
- Stream – Financial wellbeing platform
- Employee assistance programme
- Car allowance
- Hybrid working*
- Flexible start and finish times for eligible roles*
- Private medical insurance*
- Company sick pay*
*Some of our benefits are only applicable when you have successfully completed your probation period*
Your responsibilities as a Policy Manager (Regulatory Affairs):
- Monitor regulatory change across relevant licences and industry codes, assessing impact and influencing outcomes through advocacy and consultation engagement.
- Identify and evaluate emerging regulatory developments across water, wastewater, electricity, gas and heat networks, highlighting risks and opportunities.
- Lead policy research and manage the consultation response process, working with internal stakeholders to shape and promote Last Mile’s position.
- Support growth by researching potential new markets and contributing to strategy development, while representing Last Mile with regulators and industry bodies.
- Develop aligned advocacy positions and support the business by embedding processes that ensure compliance, manage risk and build understanding of regulatory requirements.
Candidate Requirements:
Experience / Knowledge:
- Strong knowledge and practical experience of regulatory and policy frameworks within at least one of the gas, electricity, water, wastewater or heat network sectors.
- Good understanding of industry licensing, codes, price controls and regulatory programmes, with awareness of consumer supply policy desirable.
- Proven ability to influence senior stakeholders and shape policy and advocacy positions in line with business and regulatory objectives.
- Demonstrated experience managing and influencing a wide range of stakeholders, including senior external stakeholders and policy makers, to drive change.
- Proficient in Microsoft Office applications, including Excel, Word and Outlook, with the ability to support wider business understanding of regulatory requirements.
Have you got the drive to go to the Last Mile as a Policy Manager (Regulatory Affairs)? Apply now!
We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received.
About us:
Last Mile is one of the largest last-mile multi-utility businesses in the UK.
We understand construction and we know utilities. We design, build, own, and manage the ‘last mile’ of essential utilities infrastructure.
With a proven history of delivering multi-utility connections across Great Britain, we provide a full suite of utility infrastructure, including clean heat networks, electricity, gas, water, wastewater and fibre.
With a strong track record, deep industry knowledge and solid investor backing, we take a forward-thinking approach to the complex economic, social and environmental challenges of today, to innovate for a better tomorrow.
Through Last Mile and our asset adoption business Last Mile Asset Management, we provide a ‘one-stop shop’ for new utility connections.
We’re proud to be both a Great Place to Work® certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.
For further enquiries, contact recruitment@lastmile.co.uk or visit our website at www.lastmile.co.uk
At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply.

