Operations Administrator

Job Advert Details

About the opportunity:

We are currently looking for a permanent Administrator to join our growing Operations Support department at our Warrington Office.

JOB PURPOSE

• Provide efficient, effective, and professional administrative support internally to the Operations and Delivery teams and other business customers as directed.
• Acknowledging customer requests promptly, working with internal and external customers and be the first response at Energetics. 
• Apply and maintain accurate systems, process, policies, and procedures.

Could you power up your career with Energetics?

MAIN ACCOUNTABILITIES

• The operation and accurate delivery of all aspects of operational administration.
• Carry out receipting of goods in-line with company process and timescales.
• Update and maintain appropriate filing/information systems, so that information is stored securely and is easily retrievable.
• Manage regular and routine correspondence with internal and external stakeholders.
• Work with our Finance team in settling purchase invoice queries and disputes.
• Always deliver excellent customer service whilst protecting Energetics commercial interests, company brand and reputation.
• Provide site support for customer enquiries and assist with the successful resolution of complaints.
• Continuous process improvement of the delivery support processes
• Carry out other duties appropriate to the post as may be reasonably requested

Experience / Knowledge:

• Competent in customer service, telephone manner and administrative skills.
• IT literacy and ability to use computer packages to area of work.  Numerate and accurate when working with figures.
• Ability to use Microsoft packages including Word, Excel and Access Databases.
• Flexible and willing to adapt to new tasks and duties.
• Organised, methodical approach to work with excellent time management skills.
• Experience in a similar technical administration role

We offer good benefits and remuneration packages, but most importantly, an enjoyable and rewarding place to work. We believe in rewarding our people well and there are plenty of career opportunities for the right person. 

In return of your hard work and dedication, we can offer you: 

Core Benefits: 

• 25 Days Holiday plus Statutory Days 
• Holiday Buy Back Scheme (Purchase up to 5 Additional Days) 
• Up to 7% Employer Pension Contribution 

• Life Assurance (x4 Annual Basic Salary) 
• Refer a Friend Incentive  
• Hybrid Working (3 days in the Office, 2 from home) 
• Flexible Start and Finish Time
• Discretionary Bonus
• Company Sick Pay

At Last Mile Infrastructure, we are one of the UK’s largest Independent Network Owners, owning and operating in excess of 500,000 gas,  electricity, water and wastewater connections serving residential and commercial customers.

Energetics Design & Build, as part of the Last Mile work with the UK’s leading housebuilders, construction firms and independent consulting companies. We provide gas, electricity and water connections to new residential and commercial developments for housing and construction customers across the North of England, North Wales, and Scotland.

It is our vision to be the UK’s leading independent multi-utility provider. People are our most valuable “asset” and therefore it is our mission to not only attract but retain the best talent to support delivery of our corporate business strategy and share our company’s success. To achieve this, we need to be at our very best in everything we do – and employ experienced, enthuastic and committed people.

At Energetics, we are committed to fostering an inclusive and diverse working environment, where employee wellbeing is at the forefront in making sure our people feel valued. We provide tailored ongoing training and development, but most importantly, long term career opportunities for you to Grow With Us. If you are motivated to succeed and have a ‘can-do’ attitude, we would love to hear from you!