Junior Credit Controller

Job Introduction

Junior Credit Controller (Apprentice) – Stonehouse, Gloucestershire

Join a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering high-quality solutions across the multi-utility sector. Our Finance team is growing, and we're excited to welcome a talented Junior Credit Controller (Apprentice) to join us.

This is a fantastic apprenticeship opportunity for someone who is keen to start their career in finance and learn from an experienced, supportive team. 

As a Junior Credit Controller (Apprentice), you’ll gain hands-on experience in managing and maintaining the customer ledger while working closely with our Credit Control and wider Finance teams. We’re looking for someone who enjoys providing excellent customer service, communicates confidently both verbally and in writing, and is eager to develop their skills in a fast-paced finance environment.

What’s in it for you as a Junior Credit Controller (Apprentice)?

Here at Last Mile, we pride ourselves in providing a great range of benefits including a fantastic amount of annual leave, including a Christmas shut down.

• 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
• Holiday buy scheme
• Discretionary bonus
• EV and ULEV salary sacrifice scheme (subject to minimum length of service)
• Cycle to work salary sacrifice scheme
• Up to 7% employer pension contribution
• Volunteering Day
• Life assurance (x4 annual basic salary)
• Retail, travel and leisure discounts via our MilesMore benefits platform
• Refer a friend incentive
• Stream – Financial wellbeing platform
• Employee assistance programme
• Hybrid working*
• Flexible start and finish times for eligible roles*
• Private medical insurance*
• Company sick pay*

*Some of our benefits are only applicable when you have successfully completed your probation period*

Your responsibilities as a Junior Credit Controller (Apprentice):

• Process customer payments and maintain accurate records, ensuring cash receipts are correctly allocated and account information is kept up to date. 
• Support the collection of outstanding payments, contacting customers by phone and email to help ensure invoices are paid within agreed terms. 
• Investigate and assist with resolving payment and invoice queries, working with customers and internal teams to address issues efficiently. 
• Maintain credit control reports and records, including payment promises, aged debt information and other key account updates. 
• Build positive relationships with customers and colleagues, providing excellent service and supporting the wider Finance team with day-to-day credit control activities.

Candidate Requirements:

• Customer Service Experience 
• Great verbal and written communication skills 
• IT Literate with use of Microsoft Packages

Have you got the drive to go to the Last Mile as a Junior Credit Controller (Apprentice)? Apply now!

We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received.

About us:

Last Mile is one of the largest last-mile multi-utility businesses in the UK.  

We understand construction and we know utilities. We design, build, own, and manage the ‘last mile’ of essential utilities infrastructure.

With a proven history of delivering multi-utility connections across Great Britain, we provide a full suite of utility infrastructure, including clean heat networks, electricity, gas, water, wastewater and fibre.

With a strong track record, deep industry knowledge and solid investor backing, we take a forward-thinking approach to the complex economic, social and environmental challenges of today, to innovate for a better tomorrow. 

Through Last Mile and our asset adoption business Last Mile Asset Management, we provide a ‘one-stop shop’ for new utility connections.

We’re proud to be both a Great Place to Work® certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.

For further enquiries, contact recruitment@lastmile.co.uk or visit our website at www.lastmile.co.uk 

At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply.