Job Introduction
Field Services Operator (Water/Wastewater) – Midlands
Step into a leading utilities company where innovation, customer focus and high standards truly matter. At Last Mile Asset Management, part of the Last Mile Group, we’re committed to delivering smart, reliable solutions across the multi‑utility sector. Our Field Services team is expanding, and we’re excited to welcome a proactive and capable Field Services Operator to help drive our success forward.
As a Field Services Operator, you’ll be out on the road visiting a wide range of sites. Your day could include anything from automated and manual meter readings to carrying out inspections, investigating faults, and installing or troubleshooting remote monitoring equipment. You’ll also play an important part in identifying and documenting why certain meters fail to connect to the AMR system, helping us maintain the quality and reliability our customers expect.
What’s in it for you as a Field Services Operator?
Here at Last Mile, we pride ourselves in providing a great range of benefits including a fantastic amount of annual leave, including a Christmas shut down.
- 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
- Holiday buy scheme
- Discretionary bonus
- EV and ULEV salary sacrifice scheme (subject to minimum length of service)
- Cycle to work salary sacrifice scheme
- Up to 7% employer pension contribution
- Volunteering Day
- Life assurance (x4 annual basic salary)
- Retail, travel and leisure discounts via our MilesMore benefits platform
- Refer a friend incentive
- Stream – Financial wellbeing platform
- Employee assistance programme
- Flexible start and finish times for eligible roles*
- Private medical insurance*
- Company sick pay*
*Some of our benefits are only applicable when you have successfully completed your probation period*
Your responsibilities as a Field Services Operator:
- Capture meter readings using automated AMR systems and conduct manual readings where required.
- Identify, investigate, and report issues such as non‑connecting meters, anomalies, and faulty equipment, escalating when necessary.
- Complete meter-related tasks including serial number checks, logging updates, and carrying out meter exchanges.
- Install, inspect, troubleshoot, and arrange maintenance for remote pressure and flow monitoring equipment while maintaining accurate operational records.
- Uphold Health & Safety standards by following all procedures, using appropriate PPE, and proactively reporting hazards, near misses, or incidents.
Experience / Knowledge:
- Basic mechanical and electrical fault-finding skills.
- Ability to work independently and manage time effectively.
- Full UK driving licence.
Have you got the drive to go to the Last Mile as a Field Services Operator? Apply now!
We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received.
About us:
Last Mile is one of the largest last-mile multi-utility businesses in the UK.
We understand construction and we know utilities. We take responsibility for the ‘last mile’ of infrastructure that connects developments to wider distribution networks.
Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi-utility solution that includes clean (ground source) heat networks, electricity, water and wastewater.
Working through our operating companies UKPS (in South of England and Wales), Energetics (in Scotland, North Wales and the North of England) and our asset adoption business Last Mile Asset Management, we offer a ‘one-stop shop’ for new utility connections.
We’re proud to be both a Great Place to Work® certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.
For further enquiries, contact recruitment@lastmile-group.com or visit our website at www.lastmile-group.com
At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply.
