Field Service Technician

Job Advert Details

Step into a leading utilities company that champions innovation and service excellence. At Last Mile, we take pride in delivering top-notch solutions across for multi-utilities. Our dedicated team in Asset Management is expanding, and we're excited to welcome a talented Field Services Technician to our join us in either Oxford, Reading or Swindon area.

As a Field Services Technician at Last Mile, you'll be immersed in a variety of maintenance tasks for both potable and wastewater assets. While primarily working remotely, you'll also be entrusted with promptly responding to on-site challenges and ensuring effective resolution.

Have you got the drive to go the Last Mile?

What’s in it for you as a Field Service Technician?

We offer good benefits and remuneration packages, but most importantly, an enjoyable and rewarding place to work. We believe in rewarding our people well and there are plenty of career opportunities for the right person. 

In return of your hard work and dedication, we can offer you: 

Core Benefits: 

• 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
• Holiday buy scheme 
• Discretionary bonus
• EV and ULEV salary sacrifice scheme (subject to minimum length of service)
• Cycle to work salary sacrifice scheme 
• Up to 7% employer pension contribution  
• Life assurance (x4 annual basic salary) 
• Refer a friend incentive
• Wagestream
• Employee assistance programme

And once you have successfully completed your probation, you will have access to:

• Flexible start and finish times
• Private medical insurance
• Company sick pay

Your responsibilities as a Field Services Technician:

• Leakage and pressure monitoring, including logger installation.
• Customer water meter data collection, Fault diagnosis and replacement.
• Customer Services – attending and responding to customer enquiries.
• Water Fittings inspections
• Mains flushing and sampling
• Sewer network inspections – such as camera operations to locate blockages, Fault diagnosis and assessment of appropriate remedial actions.

About you:

Experience / Knowledge:

Ideally the role holder will have UK Water Industry experience in at least in one or more of the following asset management areas:

• Water Network Operations and Maintenance
• Sewer Network Performance Investigations, Inspections, and Maintenance
• Wastewater Treatment Works – Operation, monitoring, maintenance
• Leakage and Pressure Investigations, including data logging, and PRV's
• SuDs – Monitoring and maintenance

• Inspections to assess compliance with Water Fittings Regulations.

About us:

At Last Mile, we are one of the UK’s largest Independent Network Owners, owning and operating in excess of 500,000 gas, electricity, water, and wastewater connections serving residential and commercial customers. Last Mile Asset Management adopt and operate electricity, gas, water and wastewater, and ground source heat/cooling networks that are designed, installed, and commissioned by Lloyds accredited Independent Connection providers (ICPs).

It is our vision to be the UK’s leading independent multi-utility provider. People are our most valuable “asset” and therefore it is our mission to not only attract but retain the best talent to support delivery of our corporate business strategy and share our company’s success.

At Last Mile, we are committed to fostering an inclusive and diverse working environment, where employee wellbeing is at the forefront in making sure our people feel valued. We provide tailored ongoing training and development, but most importantly, long term career opportunities for you to grow with us. If you are motivated to succeed and have a ‘can-do’ attitude, we would love to hear from you!